Warranty

1. Product Warranty

ESCENTINO warrants that all products sold are genuine and free from defects in materials and workmanship under normal use for a period of [X] months from the date of purchase.

2. What Is Covered

This warranty covers:

• Manufacturing defects
• Faulty packaging that affects product quality
• Products that do not match their description

3. What Is Not Covered

This warranty does not cover:

• Normal wear and tear
• Damage caused by misuse or abuse
• Damage from accidents or improper storage
• Products purchased from unauthorized sellers
• Cosmetic damage that does not affect functionality

4. Warranty Claims

To make a warranty claim, please contact us with:

• Proof of purchase (order number or receipt)
• Description of the defect
• Photos of the defect (if applicable)

We will review your claim and determine the appropriate remedy, which may include repair, replacement, or refund.

5. Legal Rights

This warranty is in addition to your legal rights as a consumer. Nothing in this warranty affects your statutory rights under applicable consumer protection laws.

6. Contact Us

For warranty claims or questions, please contact us:

• Email: help@escentino.com
• Address: ESCENTINO B.V., [Company Address], [City] [Postal Code], Netherlands